Shipping & Delivery

Welcome to our shipping and delivery page! We are excited to offer our customers fast and reliable worldwide shipping options.
we ship worldwide! Free shipping worldwide.
 

Order-to-Delivery time

Floral Products:
  • Express shipping : 8-19 days (except holidays)
  • Standard shipping : 30-55 days (except holidays)
(Our flower products are made to order, The above time includes production time of 5-13 days)
    Props:
    • 7-12 working days (except holidays)

      We strongly recommend that you allow sufficient time to ensure timely receipt of your product. If you are not sure whether it can be delivered before the event date, please contact us to check for you

      Please make sure the shipping address is correct. The address cannot be changed after shipment.
      Standard Shipping Countries:
      • FOR MAJOR COUNTRIES AND REGIONS LISTED BELOW:  United States (53 out of 62 states), United Kingdom, Australia, Canada, Germany, France, Poland, Netherlands, Czech Republic, Belgium, Spain, Italy, Luxembourg, Denmark, Finland, Austria, Croatia, Slovakia, Slovenia, Sweden, Bulgaria, Mexico,Monaco, Latvia, Lithuania, Estonia, Hungary, Portugal, Greece, Ireland, Romania, United Arab Emirates ,Malaysia,Philippines,Singapore,South Korea,Thailand
      Express Shipping Countries:
      • FOR MAJOR COUNTRIES AND REGIONS LISTED BELOW:   United States (53 out of 62 states), United Kingdom, Australia, Canada, Germany, France, Poland, Netherlands, Czech Republic, Belgium, Spain, Italy, Luxembourg, Denmark, Finland, Austria, Croatia, Slovakia, Slovenia, Sweden, Bulgaria, Monaco, Latvia, Lithuania, Estonia, Hungary, Portugal, Greece, Ireland, Romania, Mexico, New Zealand, Norway,  Switzerland, Brunei, Cambodia, Cyprus, Vatican City, Hong Kong SAR, Indonesia, Japan, Laos,Macao SAR, Saudi Arabia, Vietnam, Turkey, United Arab Emirates, Malaysia, Philippines, Singapore, South Korea,Thailand

        Shipping Cost: Free

        All of our orders are shipped via DHL, FedEx, USPS, TNT, OCS, UPS, and other carriers, depending on your location.

        Taxes&Duties

        Customs procedures vary from country to country. For Europe, it's your responsibility to understand and adhere to the customs duties in your country or region beforehand. Should you encounter any issues, don't hesitate to reach out to us for assistance.
        Order Tracking:
        You will receive a tracking number once your order has been shipped. You can use this number to track your order on the delivery site or by contacting our customer service.
        If you choose standard shipping, please note: Our standard shipping is usually done by sea, which means there may be delays in tracking updates. Further updates will be available once the package arrives in the destination country.
        Rest assured, this is normal, and we will monitor the ship's status throughout the journey. If you want to check your package's progress, please feel free to contact us.


        Customers of the services:
        If you have any questions or concerns regarding shipping and delivery, please contact our customer service team. We will respond to you as soon as possible during business hours.
        Contact
        Email: support@roseytime.com

        Thank you for choosing us for your online shopping. We look forward to delivering your order to you soon!