FAQ

The delivery timeline is contingent upon the production time of the product. Typically, our production cycle spans 5-15 working days, with an additional shipping duration of 5-7 working days (excluding holidays). We strongly advise allowing ample time in your schedule to guarantee timely receipt of the product.

We can customize artificial flower decorations in any size, style, and color. Simply reach out to us online, provide your requirements, and we will promptly offer relevant suggestions and a quotation.

We will send you pictures and related videos of your ordered products via email or other means before shipping. This is to ensure you have more information about the colors and styles. Please understand that sometimes color discrepancies may occur due to unavoidable display variations. We strive to provide you with as much information as possible to mitigate this issue.

Please check our related pages: Returns and Refunds